Below is our billing matrix outlining our rates and how each rate will apply. For any work requiring more then 8 hours please feel free to reach out and allow us to provide a quote.
|Support Rate||Standard Rate||Urgent Rate|
|Standard Rate||$120.00 / Per Hour||$180.00 / Per Hour|
|After-hours Rate||$180.00 / Per Hour||$270.00 / Per Hour|
How rates are determined
Standard Rate will apply:
- If the work is completed either remotely or on-site.
After-hour rates will apply:
- If work will be completed outside of regular business hours.
Urgent rate will apply:
- If the customer specifically requests immediate support.
- If the client is informed of the rate and agrees to the charges before work has commenced.