Below is our billing matrix outlining our rates and how each rate will apply. For any work requiring more then 8 hours please feel free to reach out and allow us to provide a quote.
|Support Rate||Standard Rate||Urgent Rate|
|Remote Rate||$104.50 / Per Hour||$126.50 / Per Hour|
|On-Site Rate||$132 / Per Hour||$154 / Per Hour|
|After-hours Rate||$176 / Per Hour||$220 / Per Hour|
How rates are determined
Remote Rate will apply:
- If the work is completed either remotely or within the confines of our office.
On-site rate will apply:
- If the requested work requires a technician to be at the clients premise.
- If the client requests the technician be on-premise during the work.
After-hour rates will apply:
- If work will be completed outside of regular business hours.
Urgent rate will apply:
- If the customer specifically requests immediate support.
- If the client is informed of the rate and agrees to the charges before work has commenced.