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  1. If you haven't done so already, download Before starting, please ensure Outlook is closed.
  2. Download the Zimbra Connector for Outlook application. add-on and install it on your computer. Accept all of the default settings.

  3. After the Zimbra Connector for Outlook has been successfully installed, Go to the Start menu and open Microsoft Outlook.

  4. Once the Outlook is open, click File in the top left corner and under Info, click Add Account.

  5. Select "Manual setup or additional server types" and click Next.

  6. Select Other, then Zimbra Collaboration Server, and click Next.

  7. Enter your account information under the Server Configuration tab:

    Server Name: Enter
    Select "Use Secure Connection"
    Enter your email address (ex:
    Password: Enter your account password


    Type passwords slowly and check each character after entering. Most setup issues are due to mistyped passwords, which is easy to do on a mobile device.

    Once you have entered your account information, click OK.


  8. The account setup will now be verified:

    If verification fails and you see this screen. Click OK. Ensure that the information you entered in Step 6 is entered correctly and click OK again.
    If successful, you will see this screen. Click OK

  9. Click Finish.

    Your email account is now setup and ready to use.