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This guide is for configuring the Outlook App on an Apple iPhone/iPad.

Step-by-step guide

Info

This guide applies to our Enhanced/Professional Email Plans only. If you are unsure of which email plan your account is on, please reach out to our support team for further assistance.

Note

When adding a new account to your phone, it can take some time to synchronize with the server. Please allow at least 30 minutes for any inconsistencies to resolve themselves. Using a strong WiFi connection is highly recommended for the initial setup and synchronization.

 

  1. From the home screen, tap on the Outlook application.
  2. Select Get Started.

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  3. If you wish to receive notification from the Outlook app select Notify Me, otherwise select No Thanks.

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  4. Enter your email address and select Add Account.

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  5. If it requests you select an email provider, select Exchange.

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  6. Enter your email password.

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  7.  Turn on Use Advanced Settings by tapping the On/Off toggle switch. Additional fields will appear.

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  8. Enter: mail.bbits.ca into the Server field. Under Username, enter your email address.

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  9. Scroll down and select Sign In.

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  10. If the following popup appears, select Continue. This popup is simply informing you that it may take some time before all of your email, calendar and contact data appears.

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  11. Your email account is now setup and ready to use.

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